FREQUENTLY ASKED QUESTIONS

A) Certification Courses

Q: Are your certificate courses industry-recognized?

A: Yes all certificate courses are industry-recognized (as opposed to our 'customized workshops' discussed below).  For example, WHMIS certification is recognized by the Alberta Construction Safety Association; Suicide Intervention Certification is ASIST (Applied Suicide Intervention Skills Training) created by Living Works and recognized by the Centre for Suicide Prevention in Calgary, Alberta.

Q: Why should I attend?

A: There are many reasons to continue your education.  Here are just a few:

-Improve your professional skills vital to success in your field.

-Receive up-to-the-minute training for your field of expertise.

-Attend programs designed and delivered to keep you abreast of the rapid changes taking place in industry.

-Meet other professionals.

Q: How long are your courses?

A: Courses vary in length.  For example, WHMIS training takes a ½ day to complete, whereas Shifting to Wellness training requires one (1) full 8-hour day to complete.

Q: Is there testing for your courses?

A: Each course is different regarding whether participants will be tested to assess successful completion.  For example, each participant of the St. John Ambulance First Aid/CPR training must complete the quizzes with a total mark greater than 70%; whereas Color Spectrum does not involve testing.

Q: How long is certification valid?

A: Certification designations vary depending on the specific course taken.  For example, St. John Ambulance First Aid/CPR certifications are valid for 3 years from the time of completion before re-certification is required; whereas Service Best certification does not require recertification.

Q: Is there a time limit for completing courses?

A: No, if you have registered to take 2 courses, for example, there are no time limits imposed during which both of those courses must be taken.  You can complete certification courses at your own pace; however, once you have started a course, there is the expectation that you must complete the training during the class time of that specific course.  For example, the length of training for the Strong Interest Inventory Career Assessment Workshop is 2.5 days.  If you are a participant of that course and the course has started, you are expected to finish the training within that 2.5 days.

Q: Is college credit received from your continuing education courses?

A: Our continuing education is adult-learning, therefore non-credit based.

Q: Are there entrance requirements to take Continuing Education courses?

A: No.  Students enrolling in Continuing Education courses are considered non-degree-seeking and do not need to go through a formal admissions process.  However, there still is a registration process that must be completed prior to taking any courses.

Q: What about prerequisites?

A: Generally, no prerequisites are required.  However, we encourage you to contact the training department by e-mail training@bredin.ab.ca or by phone (780) 425-3730 to learn if prerequisites are required and/or if you have the necessary professional experience or skills to enter into a course.

Q: Is there free parking?

A: There is no specific parking designated to students; however, various free parking is available around all of our locations.

Q: Will I need to purchase supplies prior to taking any courses?

A: No.  All materials are included in the training and provided to you by your Certified Instructors. You will only need to bring a pen or pencil and paper.

Q: How do I register?

A: Registration is easy.  Simply complete our on-line registration form and send.  Our training department will confirm your application shortly thereafter.  Should you not have access to a computer, please contact out training department by phone (780) 425-3730.

Q: What options do I have for registration payment?

A: Payment must be received prior to taking training.  Bredin Institute - Centre for Learning accepts cash, debit, credit cards (VISA or MasterCard).  We accept personal cheques only with picture identification presented at time of payment.

Q: What kinds of discounts do you offer?

A: We often offer a promotional fee package for group bookings.  Please contact our training department for details.

Q: What is your cancellation policy?

A: In the event you cannot attend a course you have registered for, there are a few options:  You can either cancel your registration, or transfer your registration to another course or send a substitute in your place.  If you choose to cancel, we must receive your cancellation in writing (mail, fax, or e-mail training@bredin.ab.ca).  Refunds, minus a cancellation fee ($20), will be issued up to one week before the start date of the course.  If you cancel within the week prior to the course or do not attend the course without notifying us, your tuition fees are forfeited.  Transfer to another course is only granted twice per course registration.  If you are unable to attend the course after the second transfer, the above cancellation fees and policy apply.

Q: What happens if I become ill during a workshop?

A: Should you fall ill, an exemption may be requested.  Requests for exemption for reasons such as hardship or disability may be submitted in writing to our training programs address listed on our 'Contact Us' Page.  Each case will be reviewed on an individual basis, and you will be asked to submit a statement from a licensed physician.

Q: What do I do if a course is cancelled?

A: We reserve the right to cancel courses as necessary.  If a course is cancelled, participants will be notified by email, mail or phone.  Participants will also have a choice of having payment refunded, or being issued a credit voucher for the amount of their registration fee to be put towards the next training or another course.

B) Customized Workshops

Q: Do I receive certificates from taking your customized workshops?

A: Absolutely. A certificate of completion will be awarded by the Bredin Institute - Centre for Learning.

Q: What are the age requirements to take a workshop?

A: Anyone over the age of 18 is eligible to take our workshops.

Q: What happens if I become ill during a workshop?

A: Should you fall ill, an exemption may be requested.  Requests for exemption for reasons such as hardship or disability may be submitted in writing to our training programs department.  Each case will be reviewed on an individual basis, and you will be asked to submit a statement from a licensed physician.

Q: What kinds of discounts do you offer?

A: We often offer a promotional fee package for group bookings.  Please contact our training department for details.

Q: What is your cancellation policy?

A: In the event you cannot attend a course you have registered for, there are a few options: You can either cancel your registration, or transfer your registration to another course or send a substitute in your place.  If you choose to cancel, we must receive your cancellation in writing (mail, fax or email training@bredin.ab.ca).  Refunds, minus a cancellation fee ($20), will be issued up to one week before the start date of the course.  If you cancel within the week prior to the course or do not attend the course without notifying us, your tuition fees are forfeited.  Transfer to another course is only granted twice per course registration.  If you are unable to attend the course after the second transfer, the above cancellation fees and policy apply.

Q: What do I do if a course is cancelled?

A: We reserve the right to cancel courses as necessary.  If a course is cancelled, participants will be notified by email, mail or phone.  Participants will also have a choice of having payment refunded, or being issued a credit voucher for the amount of their registration fee to be put towards the next training or another course.