ESSENTIAL SKILLS BEYOND TECHNICAL KNOWLEDGE OF THE JOB OR PROFESSION

Strong technical skills are essential, but not enough, for effective functioning in the workplace. Without strong communication and interpersonal skills, appropriate personal attributes and values, computer skills and industry knowledge, employment opportunities and possibilities for advancement can be quite limited.

Communication Skills

Strong listening skills are necessary for understanding and following instructions, and participating in meetings and group projects.  Speaking skills also enable people to communicate their knowledge, actively participate in work processes and have influence.  Employees need to be able to efficiently and effectively read emails, memos, reports and industry publications in their daily work life.  They are often required to create similar documents in the workplace and communicate their knowledge in writing.

Interpersonal Skills and Personal Attributes and Values

Every organization has a unique culture; however, all organizations seek employees that can work effectively within its’ culture.  In order to do so, people need to be adaptable and cooperative. People who demonstrate responsibility, integrity and problem-solving skills will be trusted, and as opportunities arise will advance.  In addition, a strong desire to contribute, and high personal standards for quality of work and relationships are keys to success.

Computer Skills

At all levels of organizations, employees are expected to manage information flow, generate technical information and use specialized computer software.  Technology continues to evolve, and people need to continue to upgrade their computer skills and knowledge.

Industry Knowledge

Advances and innovations help people and organizations be more effective and be ahead of their competition in meeting client and customers needs.  Knowledge gives power and freedom of choice. Public libraries, the Internet, associations and newspapers are great sources of current knowledge related to business and professions. 

Link to the following for a sampling of what one employer has to say about essential non-technical skills for their employees.