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Immigrant Services
 

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GENERAL SUPPORT

 

ALBERTA

 

·         Alberta Human Rights and Citizenship Commission

Address: 800 Standard Life Centre, 10405 Jasper Avenue, Edmonton, AB T5J 4R7

Phone: (780) 427-7661

Fax: (780) 427-6013

Email: humanrights@gov.ab.ca

Website: www.albertahumanrights.ab.ca

 

Deals with human rights inquiries and investigates complaints involving employers and service providers in Alberta.

 

·         Canadian Human Rights and Citizenship Commission

Address: 308, 10010 - 106 Street, Edmonton, AB T5J 3L8

Phone: (780) 495-4040 or toll-free 1-800-999-6899

Email: info.com@chrc-ccdp.ca

Website: www.chrc-ccdp.ca

 

Deals with human rights inquiries and complaints involving federal government departments and agencies, crown corporations, federally regulated industries, banks, national airlines and some interprovincial agencies.

 

·         Citizenship and Immigration Canada

Phone: 1-888-242-2100

Website: www.cic.gc.ca

 

Provides information and applications regarding Canadian citizenship, sponsorship and deportation. Provides income support and resettlement assistance to government sponsored refugees.

 

 

CALGARY, ALBERTA

 

·         Calgary Bridge for Youth Foundation

Address: #201, 1112B - 40th Avenue N.E., Calgary, AB T2E 5T8

Phone: (403) 230-7745
Fax: (403) 230-0774
Email:
admin@calgarybridgefoundation.com

Website: www.calgarybridgefoundation.com

 

The After-school Life Skills Program is run after school in various Junior High and Elementary Schools.  This program includes exciting recreational activities, arts & crafts, as well as fun and educational activities designed to assist students in the integration process within school and society.  The Homework Club is where immigrant youth (Grades 1 - 12) meet at libraries after school to receive help with homework in various school subjects from bilingual staff and volunteers. Students also have the opportunity to interact with other students.  The Family Assistance Program allows staff members visit families for two hours per week over a 4-week period.  The program works with students to help develop good study skills and assists parents by familiarizing them with community services and discussing cross cultural issues that may arise.  In the Summer Literacy Program students participate in vocabulary building, spelling tests, reading and writing lessons.  

 

·         Calgary Catholic Immigration Society

Address: 3rd Floor, 120 - 17 Avenue S.W. Calgary, AB T2S 2T2

Phone: (403) 262-2006

Fax: (403) 262-2033

Email: contact@ccis-calgary.ab.ca

Website: http://www.ccis-calgary.ab.ca

 

Specific resettlement and integration services offered are airport reception, the Resettlement Assistance Program, Integrated Service Program and housing in the Margaret Chisholm Resettlement Centre (MCRC).  Child Care services are also offered at their Cross Cultural Children's Centre and The New Family Place daycare centers.           

 

·         Calgary Immigrant Educational Society

Address: 1723 - 40 Street S.E. Calgary, AB T2A 7Y3
Phone: (403) 235-3666
Fax: (403) 272-7455

Email: info@immigrant-education.ca

Website: www.immigrant-education.ca

 

Offers computer programs such as: Basic Computers, Introduction to the Internet, Clerical Training, Accounting, Microsoft Word and Excel, Microsoft PowerPoint and Access to help new immigrants integrate into Canadian society and the workforce.

 

·         Calgary Immigrant Women’s Association

Address: Suite 200, 138 - 4th Avenue S.E. Calgary, AB T2G 4Z6

Phone: (403) 263-4414

Fax: (403) 264-3914

Website: www.ciwa-online.com
 

New Friends and Neighbourhood Group helps immigrant and refugee women from diverse cultural backgrounds come together in their neighbourhood.  The Integration Program assists immigrant and refugee women who experience family conflict or other barriers with basic necessities such as: housing, social services, food, legal assistance, etc.  In-Home Support provides direct in-home preventative services and crisis response support to high need ethnic groups such as Sudanese and Somalis.  A weekly legal clinic is offered through a partnership with Calgary Legal Guidance.  The Family Conflict Program assists immigrant and refugee women with free cross-cultural counselling. The Parent Education Program and the Home Visitation program provide family support.  The Four Strong Winds program prepares pre-school aged children for school by enhancing their English language, social development and skills necessary for entering school.  Provides information and support to the mothers about the Calgary school system and the roles of families in public education.  The Youth Program supports girls ages 12-19 to increase awareness of community resources and provide leadership training

 

·         Centre for Newcomers

Address: #125, 920 - 36 Street N.E., Calgary, AB T2A 6L8

Phone: (403) 569-3325

Fax: (403) 248-5041

 

Newcomer Settlement offers orientation to life in Canada, information and referral to community services, assistance in identifying and reaching your settlement goals, welcome events and networking opportunities and volunteer opportunities.  The Family Development Program has discussions on health and nutrition, schooling and education, discipline and family rules, as well as adapting to Canadian culture while respecting your own traditions and raising successful kids.

 

·         Immigrant Services Calgary

Address: #1200, 910 - 7th Avenue S.W., Calgary, AB T2P 3N8
Phone: (403) 265-1120
Fax: (403) 266-2486
Email: info@immigrantservicescalgary.ca

Website: www.immigrantservicescalgary.ca

 

Settlement services such as interpretation and translation, group workshops, orientation sessions and citizenship classes are offered.  Supportive counselling to assist individuals and families in crisis is also provided.  A family literacy program and children and parents program also compliments a holistic approach.

 

·         Jewish Family Service Calgary

Address: Suite 200, 4041 Macleod Trail South, Calgary, AB T2T 2R7

Phone: (403) 287-3510
Fax: (403) 287-3735

Website: www.jfsc.org

 

Provides a variety of counselling services, ranging from individual and couples therapy to family and group work.  Also host a variety of psycho-educational groups, workshops, and programs offered to inform, support, teach skills and assist those in managing all aspects of family life related to the life cycle.  The Family Loan Program provides an interest free loan.  This loan can be used for a variety of purposes such as business loans, student loans, home ownership loans, immigration sponsorship loans, debt consolidation, personal loans, emergency loans, special medical or educational loans and life-cycle loans.  The Resettlement Program guides individuals through the maze of government regulations, completion of forms, banking, housing, child education, adult learning, ESL, transportation and cultural issues.  Community integration activities include holiday celebrations in the Russian language, parenting courses and youth programs designed to strengthen Jewish identity and communal involvement.  

 

 

EDMONTON, ALBERTA

 

·         ASSIST Community Services Centre

Address: 9653 - 105A Avenue, Edmonton, AB T5H 0M3

Phone: (780) 429-3111

Fax: (780) 424-7837

Email: eccsc@telusplanet.net

Website: http://www.telusplanet.net/public/eccsc/english/main.htm

 

Offers an Integrated Service Program which provides practical information and community resources to cope with everyday living, such as housing, transportation, healthcare, etc.  Interpretation and translation services are also offered in a variety of languages.  A Newcomers Guide is also offered in print in English and Chinese.  The Newcomers' Club offers activities of interest, such as tax clinics, flu shots, etc. to new immigrants and it is a place to make new friends and obtain encouragement and support.  Free legal information is offered once per month and free mental health counselling twice per month.  Also available is a Korean Wellness group.

 

·         Catholic Social Services (3 locations)

 

South Office

Address: 8815 - 99 Street, Edmonton, AB T6E 3V3

Phone: (780) 432-1137

Fax: (780) 439-3154

 

Central Office

Address: 10709 - 105 Street, Edmonton, AB T5H 2X3

Phone: (780) 424-3545

Fax: (780) 425-6627
        

East Office

Address: 8212 - 118 Avenue, Edmonton, AB T5B 0S3

Phone: (780) 471-1122

Fax: (780) 479-2579

 

Website: www.catholicsocialservices.ab.ca

 

Catholic Social Services offers settlement and resettlement counselling and assistance, as well as language and vocational assessment.  A Host Friendship program is also offered, which matches new immigrants to Canadian volunteers.

 

·         Edmonton Mennonite Centre for Newcomers (3 locations)

 

Career and Employment Services at Centre for Newcomers
Address: #101,10010 - 107A Avenue, Edmonton, AB T5H 4H8
Phone: (780) 424 -7709

 

The Path to Employment, Career and Employment Services for Immigrants
Address: 10209 - 97 Street, Edmonton, AB T5J 0L5

Phone: (780) 421-7400

 

Career and Employment Services at Millwoods Welcome Centre for Immigrants
Address: 335 Tower II, Millbourne Market Mall, Edmonton, AB T6K 3L2
Phone: (780) 462-6924

Email: info@emcn.ab.ca

Website: www.emcn.ab.ca

 

Offers settlement counselling to provide new immigrants information referral services on community services, educational resources, help apply for SIN cards and help place children in schools. Citizenship classes are also offered to prepare new immigrants to write the citizenship exam.

 

·         Changing Together: A Centre for Immigrant Women

Address: 3rd Floor, 10010 - 105 Street, Edmonton, AB T5J 1C4

Phone: (780) 421-0175

Fax: (780) 426-2225

Email: changing@interbaun.com

Website: www.changingtogether.com

 

Offers free help to immigrant women and their families through non-therapeutic counselling and information on resources regarding financial issues, legal issues, immigration issues and more. Assistance is provided for immigrant women who live in abusive situations to find options and safety.  The Citizenship Workshop is meant to help new Canadians prepare for their citizenship test.  It is also for anyone who would like to have a basic introduction to Canada.

 

·         Edmonton Immigrant Services Association

Address: 201, 10720 - 113 Street, Edmonton, AB T5H 3H8

Phone: (780) 474-8445

Fax: (780) 477-0883

Email: eisa@compusmart.ab.ca

Website: www.compusmart.ab.ca/eisa

 

Assists in the development of language skills, translation, interpretation, legal aid, income tax filing assistance, clothing and food-banks, matching of new neighbours with settled Canadians and accessing government and non-government community services.

 

·         Edmonton Multicultural Society

Address: #602, 7 Sir Winston Churchill Square, Edmonton, AB T5J 2V5

Phone: (780) 420-6866

Fax: (780) 420-0059

Email: info@edmontonmulticultural.org

Website: www.edmontonmulticultural.org

 

Provides advice, guidance, referrals, information and networking facility to the Edmonton and outlying area communities.

 

·         Indo-Canadian Women’s Association

Address: 335 Tower II, Millbourne Mall, Edmonton, AB T6K 3L2

Phone: (780) 462-6924 or (780) 490-0477

Fax: (780) 466-6594

Email: icwaedmonton@yahoo.ca

Website: www.icwa-char.org

 

Offers settlement counselling, citizenship classes, computer literacy classes and human rights and family law workshops.

 

·         Islamic Family Social Service Association

Address: Unit #85, 4003 - 98 Street, Edmonton, AB T6E 6M8

Phone: (780) 430-9220

Fax: (780) 466-9280

Email: info@ifssa.ca

Website: www.ifssa.ca

 

Provides a list of low-cost housing housing options, information on the IFSSA food and clothing banks, as well as Internet and computer access.  Also offers counselling and parental and family support.

 

·         The Support Network

Address: 301, 11456 Jasper Avenue, Edmonton, AB T5K 0M1

Phone: Distress Line: (780) 482-HELP (4357)

Information Line: (780) 482-0198

Community Connection Line: 211 (within Edmonton), (780) 482-4636 (outside of Edmonton)

Fax: (780) 488-1495

Website: www.thesupportnetwork.com

 

Offers distress line, community connection information line, counselling, YouthOne youth network and a directory of community services.

 

 
 
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